Others
Billing keyword indexes on a per-page basis, and adjusting columns/formatting to inflate your page count.
We know clients by name and are proud to be court reporter owned vs. corporate owned
Proven by our Fair Billings Practices
Established in 1989 as Precise Reporting Service, then merged with Kruse & Associates, Ltd. in 2016, we are now one agency, Precise Kruse Reporting. What hasn’t changed is that we are still court reporter owned and managed. Claudia Paquet and Joanne Gagliardi are industry veterans who bring a wealth of knowledge and experience to every client.
We aim to understand your needs, and provide you the court reporter who is most qualified for your job — because sometimes “just any” court reporter just won’t do! We also have your best interest in mind, and unlike some competing agencies, you won’t find fake, extra or hidden charges in your bill. In fact, our high client retention rate speaks volumes about how dependable, trustworthy and personable we are.
Integrity is our reputation. Individualized attention is our promise. You can expect it every time, every service!
Billing keyword indexes on a per-page basis, and adjusting columns/formatting to inflate your page count.
Sending your transcripts to a 3rd party (often outside the U.S.) to prepare a deposition summary, despite marked "highly confidential." Check your bill to know if someone other than the court reporter read the transcript and charged you for it.
Billing you for formatted files you never requested.
Rest easy! The cost of your keyword index is already covered in the eTranscript program.
Confidentiality matters! Your paralegal knows how to abstract and is more familiar with your case than a person in another country — so you won’t see us sending your transcripts to a stranger.
No surprises! You tell us if/when you need formatted files, or if you want them standard.